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The Better Contractor Bureaus Code of Ethics is
subscribed to the elimination and prevention of
unethical practices and unfair trade practices in the
Home Improvement business. Through the B.C.B. Code
of Ethics, it is hoped that the business of the industry
may be conducted under fair and competitive conditions
and that the public, as well as the industry, may be
protected from such harmful practices.
1. It is unethical to induce or attempt to induce
a breach of lawful contract between competitors and
their customers by any means.
2. Imitation of competitors trademarks, trade
names, brands or other distinctive words, phrases or
marks, with the effect of misleading or deceiving the
customer, is unethical.
3. The down-grading of competitors by falsely
conveying to others dishonorable conduct, inability to
complete contracts, questionable credit standing; or the
false disparagement of the grade, quality or manufacture
of the products to be used by competitors, is unethical.
4. All workmanship and materials will always be
of the highest possible standard.
5. It is unethical to promote a sale through the
use of deception by means of advertisements, personal
solicitations, or other representations or selling
methods which promise rebates or commissions for the use
of a customers house as a "model" or "demonstration"
job.
6. Willfully enticing away the employees of
competitors is unethical.
7. Misrepresenting that a person, or persons, is
an official of a manufacturer or other outside agencies
brought solely for the reason of his interest in a
customer's particular contract is unethical.
8. It is unethical for any person, firm or
corporation to aid or induce directly or indirectly a
person employed by competitors, to be disloyal to his
employer through the method of shopping contract terms.
9. Any basis of compensating a salesmen which
encourages salesmen to charge unreasonable prices to
customers for the purpose of increasing salesmen'
commission, is unethical.
10. It is unethical to use any form of subterfuge
to circumvent the carrying of Workmen's Compensation and
Public Liability Insurance.
11. To use an implied guarantee by a government agency
or lending agency, or statement that anyone else will
assume obligation of note, in the event the customer
cannot pay, or the securing of a Certificate of
Completion prior to the completion of the work stated in
the contract, is unethical.
12. No member may mention any other Member's name
in any form of advertising whether in print, radio, or
T.V. that belittles their product, prices or reputation.
Home Improvement Contractors who are Members of the
Better Contractors Bureau Subscribe to the Above Code of
Ethics
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