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Carmen Santora
Executive Director
Better Contractors Bureau
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2014 HOME FAIR EXPO
Friday,
February 28
Saturday, March 1
Sunday, March 2
Rochester
Sports, Business and Entertainment Complex
(Formerly The Dome Center)
Additional Information
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BACK HOME AT THE DOME |
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Plans
are now being made for the BCB's 30th annual Home Fair
Expo and we are happy to say that the areas largest home
show will be returning to the former Dome Center, which
will now be known as the Rochester Sports, Business and
Entertainment Complex by the new owner. The new dates
and times will be Friday, Feb. 28th 1PM-6 PM, Saturday,
March 1st, 10 AM-6 PM, and Sunday, March 2nd, 10 AM-5
PM, 2014. For more information
Click Here! |
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HOW TO CHOOSE A
CONTRACTOR |
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The BCB has two ways to help you with
your selection of a contractor for your next home
improvement project whether an addition, roofing,
siding, windows, gutters, patio rooms, etc. or just a
handyman to make some minor repairs. You can make your
own selection by going to the left of this page and
click on Member Categories
Listing. An alphabetical category list will pop up
with members who specialize in any project you're
interested in. Just select two or three from the list
and call them for a Free estimate an mention that you
got their name from the BCB web site for special
pricing. If you don't want to bother calling anyone
yourself then go again to the left side of the page and
click under BCB Referral
Service and fill out the form and we will contact
the appropriate members and have at least two of them
call you to set up an appointment to meet with you. In
any case you will be sure that you will be dealing with
"Registered Professional" contractors who must abide by
a strict code of ethics, provide proper insurance and
use bonafide NYS contracts. Although we cannot guarantee
member's work, products or services we can promise you
that in the event you select a member and have a
legitimate complaint we will do everything in our power
to help you mediate the dispute and should the member be
unwilling to rectify the matter we will take action to
expel that member from the BCB and make sure future
consumers calling are made aware of the situation. |
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KNOW YOUR CONTRACTOR -
New York State Attorney General |
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The BCB works closely
with the Attorney General's office to help
to "Protect & Inform" New York State
consumers when it comes to hiring home
improvement contractors. The BCB has almost
8,000 contractors on its data base that we
can report on and accepts complaints on all
contractors members or not. The BCB has
resolved amicably over 90% of complaints
referred to them through its in-house
mediation process and should the process
fail refers consumers to the Center for
Dispute Settlement or Small Claims Court.
Contractors who do not respond to complaints
are reported to the Attorney General and
Channel 8 News. |
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AVOIDING SCAMS & RIP OFFS |
| BCB Executive Director Carmen
Santora offers some great tips on how to Avoid Scams &
Rip Offs on his
Advice
Page. |
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THE
BCB BEGINS IT'S 39TH YEAR |
Its mission
is to "Protect & Inform" the consumer,
Eliminate the unscrupulous contractors in the area
and Upgrade the image of the industry. To BCB is
fighting a constant battle to Register all contractors
to better protect the consumer and needs the support of
consumers to call or write to their elected
representatives asking that they support our efforts!
For more information please see the
About BCB
page. |
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INSIDE
THE BCB WEBSITE |
The BCB website contains a
wealth of information about the BCB, The Members and
consumer protection.
General
information about BCB and consumer protection are
available from links at the top and bottom of each page.
Member information is
available from links to the right of each page.
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