THE BCB
"SINCE 1974"
Our goal is to
"PROTECT & INFORM"

Welcome to the BCB Website

MEMBER SHOWCASE

Carmen Santora - Executive Director - The Better Contractors Bureau
Carmen Santora
Executive Director
Better Contractors Bureau

About Us

Board

Ethics

Complaints

Fraud

BCB Tips

Seniors

BCB Referral Service

Coupon

Join BCB

The Advice Page

Member List

Member Categories

Member Phonebook

Members Only

Members Only


2015 HOME FAIR EXPO

2014 Home Fair Expo Logo
THE  NEW FALL
HOME FAIR EXPO

Friday, October 16th
Saturday, October 17th
Sunday, October 18,th

Greece/Ridge Mall
Greece Ridge Center Dr
Rochester, NY 14626

Additional Information

 
2014 Home Fair Expo LogoGreat news! The BCB, producer of the largest spring show in the area, will now be putting on the largest Fall Home Show on October 16, 17, 18, 2015 at the Greece/Ridge Mall! Don't miss out on this first time event at one of the busiest malls in the area! For more information click on Home Fair Expo on the left or Here.

COLD WEATHER TIPS
The extremely cold weather has caused a number of problems with homes. Ice dams, furnace problems and unwanted animals and pests entering homes. Check out our Advice Page for cold weather tips.

HOW TO CHOOSE A CONTRACTOR
The BCB has two ways to help you with your selection of a contractor for your next home improvement project whether an addition, roofing, siding, windows, gutters, patio rooms, etc. or just a handyman to make some minor repairs. You can make your own selection by going to the left of this page and click on Member Categories Listing. An alphabetical category list will pop up with members who specialize in any project you're interested in. Just select two or three from the list and call them for a Free estimate an mention that you got their name from the BCB web site for special pricing. If you don't want to bother calling anyone yourself then go again to the left side of the page and click under BCB Referral Service and fill out the form and we will contact the appropriate members and have at least two of them call you to set up an appointment to meet with you. In any case you will be sure that you will be dealing with "Registered Professional" contractors who must abide by a strict code of ethics, provide proper insurance and use bonafide NYS contracts. Although we cannot guarantee member's work, products or services we can promise you that in the event you select a member and have a legitimate complaint we will do everything in our power to help you mediate the dispute and should the member be unwilling to rectify the matter we will take action to expel that member from the BCB and make sure future consumers calling are made aware of the situation.

KNOW YOUR CONTRACTOR - New York State Attorney General
The BCB works closely with the Attorney General's office to help to "Protect & Inform" New York State consumers when it comes to hiring home improvement contractors. The BCB has almost 8,000 contractors on its data base that we can report on and accepts complaints on all contractors members or not. The BCB has resolved amicably over 90% of complaints referred to them through its in-house mediation process and should the process fail refers consumers to the Center for Dispute Settlement or Small Claims Court. Contractors who do not respond to complaints are reported to the Attorney General and Channel 8 News.


ENLARGE  |


ENLARGE  |


AVOIDING SCAMS & RIP OFFS
BCB Executive Director Carmen Santora offers some great tips on how to Avoid Scams & Rip Offs on his Advice Page.

THE BCB BEGINS IT'S 41st YEAR
Its mission is to "Protect & Inform" the consumer, Eliminate the unscrupulous contractors in the area and Upgrade the image of the industry. To BCB is fighting a constant battle to Register all contractors to better protect the consumer and needs the support of consumers to call or write to their elected representatives asking that they support our efforts!

INSIDE THE BCB WEBSITE
The BCB website contains a wealth of information about the BCB, The Members and consumer protection.

General information about BCB and consumer protection are available from links at the top and bottom of each page.

Member information is available from links to the right of each page. 

     

| ABOUT BCB | | BOARD | | ETHICS | | COMPLAINTS | | FRAUD | | BCB TIPS |

 SENIORS | | BCB REFERRAL SERVICE | | COUPON | | JOIN BCB | | THE ADVICE PAGE | | HOME |

| MEMBER LIST | | MEMBER CATEGORIES | | MEMBER PHONEBOOK | | MEMBERS ONLY |

| HOME FAIR EXPO |

| Privacy Policy | | |



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